Refund Policy
Zero 8 Zero by Cloud Central
At Zero 8 Zero by Cloud Central, we strive to provide our customers with an efficient and affordable marketing tool to promote their services. Our Voice Broadcasting System offers a range of packages tailored to suit different business needs. Below, you'll find our refund policy, which ensures clarity and fairness in our transactions.
Package Expiry and Usage
Our app operates on a prepaid model, offering three distinct packages:
Basic Package: Valid for 90 days
Business Package: Valid for 180 days
Enterprise Package: Valid for 360 days
Refund Policy
Unused Credits:
If you have recharged your account and have not yet utilized the credits, you are eligible for a refund of the latest recharge amount. Please contact our customer support team to initiate the refund process.
Partially Used or Fully Used Credits:
Once any portion of the recharge credits has been utilized, we regret to inform you that refunds are not available. This policy helps us maintain fairness and consistency for all users.
Cancellation:
If you wish to cancel your recharge before using any of the credits, you may do so by reaching out to our support team. We will process a refund for the latest recharge amount.
How to Request a Refund
To request a refund, please follow these steps:
Contact our customer support team via email at info@cloudcentral.co.in
Provide your account details, the package purchased, and the date of recharge.
Our support team will verify your request and process the refund if eligible.
Additional Information
Refunds are processed back to the original payment method within 7-10 business days.
For any further assistance or queries regarding our refund policy, please contact our support team.
Contact Us
For more information or assistance, please reach out to our customer support team:
Email: info@cloudcentral.co.in
Phone: 0-806-805-1231
Address: 45, KAMARAJAR STREET, 1ST CROSS, KK PUDUR,, COIMBATORE, Coimbatore, Tamil Nadu, 641038